Data Privacy

Thank you for visiting our website and for your interest in our services. The protection of your privacy and the careful handling of your personal data are particularly important to us. Of course, we adhere to the statutory provisions. In the following we would like to inform you about the collection and use of personal data.

1. PROCESSING OF PERSONAL DATA WHEN CONTACTING US

Personal data is only collected and processed on this website if you voluntarily provide it to us as part of the personalization on our request form (name, email address, telephone, address). We use the personal data transmitted to us exclusively to answer your request and for further communication with you based on pre-contractual measures according to Art. 6 Para. 1 lit. b GDPR.

2. PROCESSING OF PERSONAL DATA IN A CONTRACTUAL RELATIONSHIP

For the personal data collected in the context of a business relationship or to fulfill a contract, the data is processed on the basis of Article 6 (1) lit. b GDPR.
For this purpose, we may pass on the data required for order processing to contracted service providers (e.g. IT service providers). The legal basis is Article 6 Paragraph 1 lit. b and f GDPR. The data may only be processed by the service provider for the purposes commissioned. Your data will not be passed on to third parties for any other purpose.

3. LOG FILE DATA

When you visit our website, our provider automatically sends information to our website and temporarily stores it in log files. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

The data is stored to ensure a smooth connection and to ensure system security and for administrative purposes based on a legitimate interest in accordance with Article 6 (1) (f) GDPR. A combination of this data with other data sources or to draw conclusions about your person is not carried out.

4. DATA SECURITY

We protect the privacy of the users of our website and the connected systems through technical and organizational measures. To ensure the secure transmission of personal data, we use the TLS 1.2 encryption protocol (RSA-2048 is used as the underlying encryption method for the public key infrastructure). All personal data is encrypted and thus securely transmitted on the Internet. You can see from a symbol (closed padlock) in the window bar of your browser that you are in a secure area.

5. DURATION OF DATA STORAGE

We store the data collected in the context of the business relationship and contract processing for as long as it is necessary to fulfill the commercial and tax retention regulations according to Art. 6 Para. 1 lit. c GDPR as well as § 257 Paragraph 1 HGB and 147 Paragraph 2 AO are.

6. RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA

The person responsible for processing personal data in accordance with the General Data Protection Regulation is CONAE GmbH, Regensburger Str. 334a, 90480 Nuremberg, email: mail@conae.de

7. DATA TRANSFERS TO THIRD COUNTRIES

The processing of the data generally takes place in Germany or states of the European Union. If processing in third countries is planned in certain cases, processing will only take place if the adequacy of the data protection level in the third country has been determined by the EU Commission in accordance with Art. 45 GDPR or based on the EU standard contractual clauses.

8. RIGHT TO INFORMATION AND COMPLAINTS

According to the General Data Protection Regulation, you have the right to free information about your stored data and, if necessary, a right to correction, deletion, restriction of processing and to object to your stored data. Please contact CONAE GmbH, Regensburger Str. 334a, 90480 Nuremberg, email: mail@conae.de. You also have the right to lodge a complaint about data protection with the supervisory authority responsible for us.

9. INSTAGRAM

Our website also uses so-called social plugins ("plugins") from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Instagram servers. The content of the plugin is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged into Instagram. This information (including your IP address) is sent directly from your browser to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can immediately assign your visit to our website to your Instagram account. If you interact with the plugins, for example by pressing the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and shown to your contacts there. If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can find more information on this in Instagram's privacy policy (If you interact with the plugins, for example by pressing the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and shown to your contacts there. If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can find more information on this in Instagram's privacy policy (If you interact with the plugins, for example by pressing the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and shown to your contacts there. If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can find more information on this in Instagram's privacy policy (If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can find more information on this in Instagram's privacy policy (If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can find more information on this in Instagram's privacy policy (help.instagram.com/155833707900388 ).

10. YOUTUBE

Our website uses plugins from YouTube, operated by Google. The operator of the website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
However, this plug-in is only loaded when you actively press the play button on a YouTube video. Once you have done this, the plug-in will be activated and a connection to the YouTube servers will be established.

The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

To better protect your data, we have embedded all YouTube videos on our website in the extended data protection mode (the link www.youtube.com becomes www.youtube-nocookie.com).

YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.

Further information on the handling of user data can be found in YouTube's data protection declaration at: policies.google.com/privacy?hl=de&gl=de 

11. USERLIKE CHAT FEATURE

This website uses Userlike, a live chat software from Userlike UG (limited liability). Userlike uses "cookies", text files that are stored on your computer and that enable a personal conversation in the form of a real-time chat on the website with you. The data collected are not used to personally identify the visitor to this website and are not merged with personal data about the bearer of the pseudonym. For more information, please refer to Userlike's data protection declaration at www.userlike.com/de/terms#privacy-policy. Please address
your rights (for information, correction, deletion and export) from the GDPR to the operator of this website.

12. MATOMO ANALYSIS TOOL

The software "Matomo" is used on our website for range analysis.
The legal basis for the processing of the data is a legitimate interest according to Art. 6 Para. 1 lit.f GDPR.

Matomo is installed locally on our server (hosting in Germany) and accordingly no third-party provider is involved in processing the data. We have kept the Matomo settings as data protection friendly as possible. The use of cookies is deactivated, and visitors are recorded anonymously based on the characteristics of the accessing browser / system (device fingerprinting).

The data will not be merged with other data. The IP address is also anonymized.

You can object to the collection by clicking the opt-out in the following frame.

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